Madison Bishop
The Colony,TX
Summary
Driven and customer-focused professional with a proven track record at Chuy's Tex-Mex, excelling in guest engagement and exceptional customer service. Demonstrated ability to work well under pressure, mastering both cash handling and effective communication. Achieved a significant increase in customer retention through dedicated teamwork and collaboration.
Overview
3
3
years of professional experience
Work History
Server
Chuy's Tex-Mex
Plano, TX
08.2023 - 08.2024
- Used skills learned from 54th Street
- Collaborated with team members.
- Helped keep the restaurant clean and organized.
- Engaged with our customers who had questions, introduced them to our made-from-scratch Tex-Mex. The goal was to make them customers for life.
- Became one of their bar tenders, attended classes, learned the laws, and memorized drink recipes.
Server
54th Street Grill & Bar
The Colony, TX
07.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts.
Hostess
54th Street Restaurant & Drafthouse
The Colony, TX
05.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival.
- Demonstrated multitasking skills by balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs and to-go orders, informed customers of accurate wait times, and seated customers .
- Excellent communication skills
- Strong multitasking abilities
- Friendly and outgoing personality
Daycare Worker
Machado Jiu Jitsu After School Child Care
The Colony, TX
01.2022 - 05.2022
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
The Colony High School
The Colony, TXSkills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Excellent communication skills
Ability to work well under pressure
Good memory for orders - Attention to detail
Teamwork and collaboration
Basic math skills for handling payments
Timeline
Server
Chuy's Tex-Mex
08.2023 - 08.2024
Server
54th Street Grill & Bar
07.2022 - 08.2023
Hostess
54th Street Restaurant & Drafthouse
05.2022 - 08.2022
Daycare Worker
Machado Jiu Jitsu After School Child Care
01.2022 - 05.2022
The Colony High School