Madison Bodway
Savannah,GA
Summary
My objective in every career opportunity remains to fully utilize my skills, knowledge, and training in order to make a significant contribution to the success of the business. As well as, expanding my knowledge in the field of any possible opportunity for growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Server
Zunzibar
02.2023 - 10.2024
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated relationships with regular customers.
Server
Pier16
06.2020 - 05.2022
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Server
Pier16
06.2020 - 02.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Front Desk Associate
Fitness On Broughton
11.2019 - 04.2020
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Drafted guest invoices and posted charges to individual accounts.
Server
Kayak Kafe
09.2019 - 01.2020
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Blowin' Smoke
02.2017 - 07.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Bachelor of Arts - Psychology
Georgia Southern University
Savannah, GA12.2023
Skills
- Strong leadership
- Multitasking
- Problem-solving abilities
- Creative Thinking
- Adaptability
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Server Training Permit
Timeline
Lead Server
Zunzibar
02.2023 - 10.2024
Server
Pier16
06.2020 - 05.2022
Server
Pier16
06.2020 - 02.2022
Front Desk Associate
Fitness On Broughton
11.2019 - 04.2020
Server
Kayak Kafe
09.2019 - 01.2020
Server
Blowin' Smoke
02.2017 - 07.2019
Bachelor of Arts - Psychology
Georgia Southern University
Similar Profiles
Kingsley DunnKingsley Dunn
Server at ZunzibarServer at Zunzibar
ToNeya LattimoreToNeya Lattimore
Customer Success Associate at Green DistributorsCustomer Success Associate at Green Distributors
David HemphillDavid Hemphill
Manager at City Of SavannahManager at City Of Savannah