Madison Boehme
Athens,TN
Summary
Detail-oriented small business owner with expertise in bookkeeping, payment processing, and client relationship management. Streamlined daily operations through organized administration and effective communication. Committed to maintaining an efficient office environment while embracing new processes.
Overview
8
8
years of professional experience
Work History
Owner/Licensed Cosmetologist
Rooted + Refined Hair Co.
Athens, TN
10.2018 - Current
- Owned and operated small business, overseeing daily administrative and operational functions.
- Managed business finances, bookkeeping, expense tracking, payment processing, and financial records.
- Maintained organized business records, client information, documentation, appointment coordination and client correspondence.
- Managed incoming calls, messages, emails, scheduling requests, and client concerns with a focus on client satisfaction.
- Transitioned business operations from a rented commercial suite in Fort Wayne, Indiana to a home-based business in Athens, Tennessee and coordinated the operational changes.
Real Estate Assistant
Mike Thomas and Associates
Fort Wayne, Indiana
07.2019 - 01.2021
- Assisted with organizing, preparing and maintaining real estate documents and client files.
- Managed deadlines and tracked important dates to facilitate smooth day-to-day real estate operations.
- Supported licensed real estate agent with administrative and operational tasks to enhance service delivery.
- Maintained professionalism and confidentiality when handling client information.
Education
Cosmetology License
The Salon Professional Academy
Fort Wayne, IN09-2018
High School Diploma -
Carroll High School
Fort Wayne, IN06-2017
Tennessee Real Estate License
The CE Shop
Online11-2026
Skills
- Client service management
- Professional client relationships
- Client retention strategies
- Appointment scheduling
- Operational management
- Bookkeeping
- Payment processing
- Client records
Timeline
Real Estate Assistant
Mike Thomas and Associates
07.2019 - 01.2021
Owner/Licensed Cosmetologist
Rooted + Refined Hair Co.
10.2018 - Current
Cosmetology License
The Salon Professional Academy
High School Diploma -
Carroll High School
Tennessee Real Estate License
The CE Shop