MADISON BROWN
Sacramento,CA
Summary
Highly motivated employee with a strong work ethic and a desire to take on new challenges. Adaptable and quick to learn new skills, with excellent interpersonal and communication abilities. Able to work independently and collaboratively in fast-paced environments.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Elk Grove, CA
07.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate orders and ensured timely food delivery.
- Collaborated with kitchen staff to maintain efficiency and quality.
- Handled guest concerns professionally and resolved issues quickly.
- Maintained cleanliness and organization of dining and service areas.
- Processed cash and credit transactions accurately.
- Informed customers of menu specials and updates.
- Followed safety and sanitation protocols consistently.
Server
Jackson Catering & Events
Sacramento, CA
05.2022 - 01.2024
- Delivered high-quality service at events and catering functions.
- Assisted with setup and breakdown of tables, chairs, and decorations.
- Served food and beverages efficiently to large groups.
- Collaborated with team members to ensure smooth event execution.
- Maintained cleanliness and organization throughout events.
- Addressed guest needs and resolved issues promptly.
- Followed food safety and sanitation standards.
Education
Bachelor of Science - In Progress Criminal Justice
Sacramento State
Sacramento, CA05.2027
Minor - Accounting & Finance
Sacramento State
Sacramento, CA05.2027
Associate of Science - Criminal Justice
Folsom Lake College
Folsom, CA05.2025
High School - undefined
Pleasant Grove High School
Elk Grove, CA05.2023
Skills
- Customer Service
- Team Collaboration
- Effective Communication
- Event Coordination
- Time Management
- Problem Solving
- Food Safety Standards
Certification
Alcohol Beverage Control (ABC) License – 2023
Timeline
Server
Olive Garden
07.2023 - Current
Server
Jackson Catering & Events
05.2022 - 01.2024
High School - undefined
Pleasant Grove High School
Bachelor of Science - In Progress Criminal Justice
Sacramento State
Minor - Accounting & Finance
Sacramento State
Associate of Science - Criminal Justice
Folsom Lake College