Madison Bruck
Maybee
Summary
Proven multitasker and team collaborator, I excelled at Bob Evans Restaurant by enhancing service quality and guest satisfaction through effective problem-solving and strong organizational skills. Trained peers, significantly improving team efficiency. Known for a reliable work ethic and a calm, adaptable approach, I consistently ensured seamless dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Bob Evans Restaurant
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
To-Go Server
Bob Evans Restaurant
01.2022 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, OH05-2027
Skills
- Strong work ethic
- Team collaboration
- Task prioritization
- Multitasking and organization
- Calm demeanor
- Reliable and responsible
- Team player
- Adaptable and flexible
Objective
To obtain a position in the Criminal Justice field to utilize and grow my experience and skills.
Timeline
Server
Bob Evans Restaurant
01.2022 - Current
To-Go Server
Bob Evans Restaurant
01.2022 - Current
Bachelor of Science - Criminal Justice
Bowling Green State University
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