Madison Bulger
Detroit,MI
Summary
Dynamic Sales Associate with a proven track record at Wendy's Restaurant, excelling in customer service and problem-solving. Fostered strong customer relationships, enhancing satisfaction and loyalty. Skilled in active listening and upselling, consistently creating a welcoming environment while efficiently managing high-stress situations. Committed to maintaining product availability and store excellence.
Overview
1
1
year of professional experience
Work History
Sales Associate
Wendys Restaurant
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Martin Luther King Jr. Senior High School
3200 Lafayette St ESkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Persuasion and upselling
- Active Listening
Timeline
Sales Associate
Wendys Restaurant
05.2024 - Current
Martin Luther King Jr. Senior High School