Madison Byrnes
Oxford
Summary
I am a skilled server with expertise in order-taking, handling money, and product promotions. I have extensive training in greeting guests, building relationships, and prompting an enjoyable dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
Oxford
02.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Membership Sales Associate
Perspire Sauna Studio
Beavercreek
07.2024 - 02.2025
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
Host and Server
Fricker’s Corp
Miamisburg
12.2021 - 03.2024
- Provided excellent customer service to ensure guest satisfaction
- Assisted in training new hosts and servers
- Maintained knowledge of current menu items, ingredients, and preparation methods
- Took orders from customers in a timely and accurate manner
- Responded efficiently to guest inquiries and complaints in a professional manner
- Operated POS systems accurately to input orders, split bills, and calculating totals
- Opened a new location in Lima, OH as the only host trainer at 17
Education
Bachelor of Arts - Creative Management And Entrepreneurship
Miami University
Oxford, OH05-2027
High school Diploma -
Greater Ohio Virtual School
05.2023
Skills
- Customer service
- Event coordination
- Sales techniques
- Social media marketing
- Project management
- Team collaboration
Certification
- TIPS training certification
- Food safety certification
Accomplishments
- Franklin B. Walter scholarship
- Fine Arts SFA Scholarship
Timeline
Server
Buffalo Wild Wings
02.2025 - Current
Membership Sales Associate
Perspire Sauna Studio
07.2024 - 02.2025
Host and Server
Fricker’s Corp
12.2021 - 03.2024
Bachelor of Arts - Creative Management And Entrepreneurship
Miami University
High school Diploma -
Greater Ohio Virtual School