Madison Carney
Richmond,VA
Summary
Detail-oriented administrative professional with extensive experience supporting executive leadership through complex scheduling, clear communication, and operational coordination. Recognized for sound judgment and professionalism, and able to manage competing priorities independently. Brings strong organizational skills and a service-oriented mindset that drive process improvement and foster collaborative relationships across internal and external partners.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Chief Project Manager
WSD Solutions
Richmond, VA
02.2025 - Current
- Implement process improvements that expand organizational capacity and support new project and client growth, contributing to an 89% increase in monthly invoicing within nine months.
- Act as central coordination lead for multiple concurrent initiatives, managing complex multi-calendar scheduling, directing logistics and procurement, and preparing executive-level estimates and detailed scope documentation.
- Support senior leadership by aligning priorities, anticipating operational needs, and independently resolving competing demands in fast-paced settings.
- Serve as primary liaison among executive leadership, team members, suppliers, vendors, and corporate clients, cultivating professional and collaborative working relationships.
- Prepare clear reports, financial summaries, and briefing materials that provide leadership with accurate, timely insight into project and operational performance.
Pediatric Dental Practice Manager
Virginia Children's Dentistry
Christiansburg, Virginia
04.2020 - 04.2024
- Directed daily administrative and operational functions for a 20-employee, multi-provider pediatric practice during the COVID-19 pandemic, managing simultaneous priorities with flexibility and composure in a fast-paced, care-focused environment.
- Coordinated provider scheduling, staffing logistics, and patient flow, ensuring compliance with evolving public health requirements and strict adherence to HIPAA, OSHA, and state regulatory standards.
- Oversaw hiring, onboarding, training, certification tracking, and compliance processes, applying sound judgment and proactive problem-solving to sustain operational continuity.
- Prepared financial and operational reports and managed revenue cycle oversight to provide accurate documentation systems that support leadership decision-making.
- Acted as central resource for patients, parents, providers, and staff, addressing concerns and resolving conflicts to foster a compassionate and service-oriented workplace culture.
Executive Administrative Assistant
Virginia Dental Anesthesia
Christiansburg, Virginia
04.2020 - 04.2024
- Coordinated complex scheduling and operational logistics for multiple providers, aligning surgical timelines, facility requirements, and executive priorities.
- Anticipated operational needs and resolved scheduling or documentation issues proactively to ensure continuity of clinical services and efficient day-to-day operations.
- Managed executive calendars, prepared operational reports, and facilitated communication among clinical teams, surgical centers, and patients.
- Supported provider credentialing and hospital privileging processes, overseeing organized documentation, expense tracking, and invoice processing while ensuring compliance with healthcare regulations and internal policies.
Education
Bachelor of Arts - Philosophy
Virginia Commonwealth University
Richmond, Virginia, VASkills
Strategic Communication
Exceptional written and verbal communicator skilled in preparing clear, concise correspondence, reports, and executive materials for diverse audiences
Independent & Resourceful
Self-directed professional with strong research aptitude and problem-solving ability, able to anticipate needs and execute with minimal supervision
Organizational Precision
Highly organized with meticulous attention to detail, experienced in managing complex schedules, competing priorities, and documentation systems with accuracy
Judgment & Professionalism
Healthcare-informed background fostering discretion, policy adherence, and composed decision-making in regulated and fast-paced environments
Collaborative & Service-Oriented
Team-focused contributor committed to supporting leadership and colleagues while strengthening professional relationships
Certification
Medical Revenue Manager Certification
Timeline
Chief Project Manager
WSD Solutions
02.2025 - Current
Pediatric Dental Practice Manager
Virginia Children's Dentistry
04.2020 - 04.2024
Executive Administrative Assistant
Virginia Dental Anesthesia
04.2020 - 04.2024
Bachelor of Arts - Philosophy
Virginia Commonwealth University