Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Cassidy

Center Line,MI

Summary

Detail-oriented with experience in order entry, documentation review, and issue resolution within a healthcare benefits environment. Proven ability to process high-volume data accurately, follow payer and compliance guidelines, and collaborate cross-functionally to resolve discrepancies. Currently an Order Entry Specialist at Integra Partners seeking to advance into a Claims Resolution role.

Overview

7
7
years of professional experience

Work History

Document Management Associate

Integra Partners
09.2023 - Current
  • Accurately enter and review healthcare orders in internal systems, ensuring completeness and compliance with payer and organizational guidelines
  • Identify discrepancies, missing information, and errors requiring correction or follow-up
  • Communicate with internal teams to clarify order details and resolve processing issues
  • Maintain strict adherence to HIPAA and confidentiality standards when handling sensitive data
  • Manage high-volume workloads while meeting productivity and accuracy expectations
  • Document updates, corrections, and status changes to support downstream claims processing

Dance Coach

Hazel Park Schools
04.2019 - Current
  • Coordinated schedules, documentation, and team communications
  • Demonstrated leadership, accountability, and follow-through
  • Resolved conflicts and maintained compliance with school policies

Special Education Paraprofessional

Hazel Park Schools
11.2020 - 08.2023
  • Maintain accurate documentation and records in a compliance-driven environment
  • Review information for completeness and report discrepancies to appropriate staff
  • Communicate clearly with families and team members to resolve concerns
  • Follow established procedures and confidentiality requirements
  • Balance multiple priorities while meeting daily deadlines

Receptionist

Woodward Hills Nursing Center
04.2020 - 10.2020
  • Routed calls, documentation, and messages accurately within a healthcare facility
  • Assisted visitors and callers with questions and issue resolution
  • Followed healthcare privacy, security, and confidentiality protocols
  • Supported administrative workflow and record organization

Education

High School Diploma -

Hazel Park High School
Hazel Park, MI
06.2018

Skills

  • Professionalism and strong work ethic
  • Communication skills
  • Adaptability
  • Teamwork and collaboration
  • Problem-solving abilities
  • Payer guidelines and compliance
  • HIPPA and confidentiality
  • Time management and prioritization

Timeline

Document Management Associate

Integra Partners
09.2023 - Current

Special Education Paraprofessional

Hazel Park Schools
11.2020 - 08.2023

Receptionist

Woodward Hills Nursing Center
04.2020 - 10.2020

Dance Coach

Hazel Park Schools
04.2019 - Current

High School Diploma -

Hazel Park High School