Madison Cleveland

-Provided support to patients by answering questions and resolving concerns

-Managed telehealth appointments across 7 clinics

-Handle daily administrative tasks to support clinic operations and patient flow

-Answer high-volume patient calls, addressing billing inquiries with clarity and professionalism

-Promoted store credit cards at checkout, driving sign-ups and supporting sales goals.

-Assisted with in-store marketing through signage and promotional displays.

-Led sport-specific workout sessions for 8 different collegiate athletic teams, ensuring training aligned with team goals

-Made real-time decisions and modifications to workouts in response to injuries or athletes' needs.