Chasity Larason
West Union
Summary
Dedicated Patient Care Specialist with experience in delivering high-quality care across diverse healthcare environments. Skilled in facilitating communication between patients and families to promote understanding of treatment plans. Proven ability to collaborate with medical teams to enhance patient services and ensure regulatory compliance.
Overview
1
1
Certification
5
5
years of post-secondary education
1
1
year of professional experience
Work History
Patient Care Specialist
Fast Pace Urgent Care
Maysville
04.2026 - Current
- Verify insurance
- Collect copays
- Register patient
- Dispatched medical records to requesting physicians timely
- Maintained welcoming and supportive front desk environment for incoming patients.
- Coordinated effective communication between patients and healthcare providers.
- Scheduled patient appointments and managed clinic calendar efficiently.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Delivered compassionate support to patients in high-pressure situations.
Front Office Clerk
ACRMC Family Medicine
Winchester
02.2025 - 11.2025
- Managed patient check-in and check-out processes efficiently and accurately.
- Scheduled appointments using electronic health record systems for optimal patient flow.
- Collected and verified patient information to ensure accurate records and billing.
- Greeted patients and visitors upon arrival at the family medicine facility.
- Answered phone calls, addressing inquiries, and directing them to appropriate staff.
- Assisted with filing and organizing patient documents in compliance with privacy regulations.
- Collaborated with healthcare team members to enhance patient experience and satisfaction.
- Maintained cleanliness and organization of the front office area for a welcoming environment.
- Provided excellent customer service to ensure customer satisfaction.
- Greeted customers and answered inquiries in a professional manner.
Education
Associate of Science - Accounting And Finance
Southern State Community College
Hillsboro, Ohio 09.2004 - 05.2009
Skills
- Patient registration
- Appointment scheduling
- Insurance verification
- Electronic health records
- EMR / EHR
- Medical records management
- HIPAA compliance
- Data entry accuracy
- Customer service
- Front office management
- Patient support techniques
Certification
- CPR certified
- Athena EMR
- Experty EMR
Timeline
Patient Care Specialist
Fast Pace Urgent Care
04.2026 - Current
Front Office Clerk
ACRMC Family Medicine
02.2025 - 11.2025
Associate of Science - Accounting And Finance
Southern State Community College
09.2004 - 05.2009