Madison Coffey
Morristown,TN
Summary
Reliable and detail-oriented professional with experience in customer-facing roles. Proven ability to manage reservations, optimize guest flow, and address customer needs effectively. Committed to fostering positive experiences and building lasting customer relationships.
Overview
4
4
years of professional experience
Work History
Host
Emma's Asian 1
01.2022 - Current
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with waitstaff to enhance dining experience and address customer needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled cash and electronic payments accurately while providing customer service at checkout.
- Assembled takeout orders accurately to ensure customer satisfaction.
Sales Associate
Cali Tan
03.2024 - 02.2025
- Assisted customers in selecting tanning products tailored to individual skin types and preferences.
- Educated clients on safe tanning practices, enhancing overall customer satisfaction and experience.
- Handled inventory management tasks, tracking stock levels to optimize product availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Ensured cleanliness and sanitation of tanning rooms, equipment, and common areas in accordance with health regulations.
Education
Associate - Business
Walters State Community College
Morristown, TN05-2026
High School Diploma -
Morristown-Hamblen High School East
Morristown, TN05-2023
Skills
- Customer service
- Team collaboration
- Team player mentality
- Adaptable to change
- Exceptional communication
- Cleaning and sanitizing
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
Timeline
Sales Associate
Cali Tan
03.2024 - 02.2025
Host
Emma's Asian 1
01.2022 - Current
Associate - Business
Walters State Community College
High School Diploma -
Morristown-Hamblen High School East