Madison Colbern

Responsible for coordinating the community’s marketing, leasing, and event planning to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing resident lease renewals.

• Engaged with customers to effectively build rapport and lasting relationships
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
• Helped customers locate products and checked store system for merchandise at other sites

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Assessed large restaurant and lounge according to state and federal cleanliness standards.
  

• Managed multiple tasks and met time-sensitive deadlines

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Confirmed appointments, communicated with clients and updated client records

• Answered central telephone system and directed calls accordingly

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Monitored premises, screened visitors, updated logs and issued passes