Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Collette

Cypress,CA

Summary

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Committed to providing a welcoming environment and ensuring smooth daily operations.

Overview

1
1
year of professional experience

Work History

Receptionist

Hair by Renee Grimes
11.2024 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Organized, maintained, and updated sales of products and up services.
  • Helped to maintain a clean environment by taking care of laundry and helping with sanitation and disinfection.

Hostess

Walt’s Warf
11.2023 - 04.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree - Aesthetician

Career Academy of Beauty
Garden Grove, CA
01-2025

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
05-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Positive and professional
  • Strong social skills
  • Patience and empathy
  • Cleaning and sanitation
  • Detail-oriented

Timeline

Receptionist

Hair by Renee Grimes
11.2024 - Current

Hostess

Walt’s Warf
11.2023 - 04.2024

No Degree - Aesthetician

Career Academy of Beauty

High School Diploma -

Los Alamitos High School
Madison Collette