Madison Copenhaver
Holt
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Manager
DTN Management Company
12.2022 - Current
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
Front of House Manager
Hopcat
08.2021 - 12.2022
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Operations Manager
Men's Wearhouse
12.2019 - 08.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
High School Diploma -
East Kentwood High School
Grand Rapids, MI05.2018
Skills
- Leading Meetings
- Microsoft Office
- Local and State Laws
- Tenant Eligibility Determination
- Key Relationships
Certification
- Certified in Fair Housing, DTN Management
Languages
French
Limited Working
Timeline
Leasing Manager
DTN Management Company
12.2022 - Current
Front of House Manager
Hopcat
08.2021 - 12.2022
Operations Manager
Men's Wearhouse
12.2019 - 08.2021
High School Diploma -
East Kentwood High School