Charketha Wade
Summary
Dynamic Leasing Manager with a proven track record at Stoneridge@ Germantown Falls Apts, enhancing occupancy levels and tenant satisfaction through expert lease management and exceptional resident relations. Skilled in property showing and social media marketing, achieved significant lease renewals by prioritizing customer service and strategic marketing.
Overview
7
7
years of professional experience
Work History
Leasing Manager
Stoneridge@ Germantown Falls Apts
04.2023 - Current
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Property Manager
The Grace Residences
03.2019 - 01.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Leasing /Assistant Property Manager
Synergy Multi -Family LP
10.2017 - 10.2019
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Education
High School Diploma -
Douglas High
Atlanta, GA06-2007
Skills
- Resident relations
- Clerical skills
- Maintaining closing ratios
- Property management
- Leasing reports
- Lease management experience
- Fair housing laws
- Social media marketing
- Maintaining occupancy levels
- Leading meetings
- Tour management
- Payment collection
- Tenant and eviction laws
- Property showing
- Deposits management
- Monthly fee and payment collection
- Codes compliance
Timeline
Leasing Manager
Stoneridge@ Germantown Falls Apts
04.2023 - Current
Property Manager
The Grace Residences
03.2019 - 01.2022
Leasing /Assistant Property Manager
Synergy Multi -Family LP
10.2017 - 10.2019
High School Diploma -
Douglas High
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