Madison Copenhaver
Gaylord
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Great Rooms Furniture
Grand Rapids
10.2024 - Current
- Assisted customers in selecting furniture and home decor products.
- Maintained knowledge of current inventory and product features.
- Processed sales transactions using point-of-sale systems efficiently.
- Worked with fellow sales team members to achieve group targets.
Administrative Assistant/Assistant Property Manager
DTN Management Company
East Lansing
01.2024 - 10.2024
- Managed daily office operations and maintained organized filing
- Assisted in preparing reports and presentations for client meetings.
- Developed and maintained spreadsheets for tracking project progress.
- Maintained financial records and managed operating budgets accurately.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Leasing Manager - Student Zone
DTN Management Company
East Lansing
11.2022 - 01.2024
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Met with committees to discuss and resolve legal and environmental issues.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Wrote and filed reports each day on current leasing activities.
- Directed collection of insurance premiums, taxes and incurred operating expenses.
- Managed and oversaw operations, maintenance and administration of properties.
Education
Associate of Science - Criminal Science
Central Michigan University
Mount Pleasant, MI 01.2024 - 06.2026
High School Diploma -
East Kentwood High School
Grand Rapids, MI05-2018
Skills
- Department Planning
- Construction Project Oversight
- Client Relations
- Administrative Leadership
- Staff Coordination
- Customer relationship management
- Team collaboration
- Financial tracking
- Effective communication
Accomplishments
- Hit Million dollar sales goal in first year of working at Great Rooms Furniture.
- Successfully sold out all 500 units at DTN
Timeline
Sales Associate
Great Rooms Furniture
10.2024 - Current
Administrative Assistant/Assistant Property Manager
DTN Management Company
01.2024 - 10.2024
Associate of Science - Criminal Science
Central Michigan University
01.2024 - 06.2026
Leasing Manager - Student Zone
DTN Management Company
11.2022 - 01.2024
High School Diploma -
East Kentwood High School