Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bakery Team Lead
Sam's Club
Liberty, MO
06.2024 - Current
Resolved customer complaints regarding product quality or service issues quickly and professionally.
Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
Increased customer satisfaction through consistently delivering high-quality products and excellent service.
Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
Arranged bakery displays to showcase baked goods, to drive product sales.
Maintained and controlled inventory of baked goods.
Produce Team Lead
Sam's Club
Liberty, MO
05.2024 - 06.2024
Maximized customer satisfaction through efficient product rotation and restocking practices.
Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
Facilitated smooth transitions during staff turnover periods by cross-training employees on various responsibilities within the department, ensuring minimal disruptions to daily operations.
Sam's Associate
Sam's Club
Liberty, MO
04.2022 - 05.2024
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Helped customers locate items within the store using the inventory system.
Cross-trained the Freezer/Cooler/Deli department, Produce department, and the bakery.
Zoned the store to ensure a neat and clean shopping experience for members.
Culled the Produce department to ensure that members were getting the best quality in fresh produce.
Helped run trucks with the use of a forklift.
Cashier
Orscheln Farm & Home
Kearney, MO
12.2020 - 04.2022
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Partnered with other team members in completing tasks assigned by management team.
Updated price tags based on current promotions or discounts offered by the store.
Replenished low inventory levels from backstock areas using scanning equipment.
Cook
Fun Farm Pumpkin Patch
Kearney, MO
08.2019 - 12.2020
Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Changed and sanitized benches and surfaces between tasks to avoid cross-contamination.