Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Creasy

Ave Maria

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Medical Records Clerk

ProScan Imaging
09.2024 - Current
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Responded to patient inquiries to provide information and details of medical records.


Office Manager

Healthcare Training Leader
12.2022 - 05.2024
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Executive Assistant

The Mikhail Foundation
09.2020 - 10.2022
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.

Education

Bachelor of Science - Psychology

Florida State University
05.2020

Master of Science - Clinical Mental Health Counseling

Liberty University
Lynchburg, VA
01-2026

Skills

  • Team Supervision
  • Written and verbal communication
  • Administrative Support
  • Operations Management
  • Data Entry
  • HIPAA compliance

Timeline

Medical Records Clerk

ProScan Imaging
09.2024 - Current

Office Manager

Healthcare Training Leader
12.2022 - 05.2024

Executive Assistant

The Mikhail Foundation
09.2020 - 10.2022

Bachelor of Science - Psychology

Florida State University

Master of Science - Clinical Mental Health Counseling

Liberty University

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