Summary
Overview
Work History
Education
Skills
Timeline
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Madison Croff

Rancho Cordova,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
12.2022 - Current
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Used POS system to accurately enter orders and process payments.
  • Maintained regular and consistent attendance and punctuality.

Host

Cattleman's Steakhouse
02.2022 - 11.2022
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Delivered pick-up and curbside orders to guests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided patrons with estimated waiting times during peak service hours.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Seated patrons based on guest preferences and seating availability.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Answered phone calls to take orders, give information and document reservations.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Cordova Parks And Recreation Pool
06.2021 - 08.2021
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked at the pool for the summer

Education

No Degree - Nursing

Folsom Lake College
Folsom, CA

High School Diploma -

Cordova High School
Rancho Cordova, CA
05.2023

Skills

  • Problem-Solving
  • Coffee and Tea Preparation
  • Exceptional customer service
  • Drink customization
  • Point of Sale Knowledge
  • Friendly and outgoing

Timeline

Barista

Starbucks
12.2022 - Current

Host

Cattleman's Steakhouse
02.2022 - 11.2022

Cashier

Cordova Parks And Recreation Pool
06.2021 - 08.2021

No Degree - Nursing

Folsom Lake College

High School Diploma -

Cordova High School

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Madison Croff