Madison Daddato
Aurora,CO
Summary
Customer-focused professional with 5+ years of experience delivering high-quality service in fast-paced, high-volume environments. Skilled at handling phone-based customer interactions, resolving issues efficiently, and maintaining professionalism under pressure. Strong communicator known for building trust with customers and managing multiple requests in dynamic environments.
Overview
8
8
years of professional experience
Work History
Lash Business Owner / Customer Experience Manager
Self-Employed
Centennial, CO
05.2021 - Current
- Primary contact for customers, managing inquiries, scheduling, and issue resolution via phone, text, and email.
- Deliver responsive, high-quality service by addressing concerns quickly and maintaining clear communication.
- Manage high volumes of client requests and last-minute changes while maintaining efficiency and professionalism.
- Maintain organized digital records of client information, transactions, and service history.
Bartender / Server / Host
Twin Peaks
Centennial, CO
05.2018 - 10.2021
- Delivered fast, accurate service in a high-volume environment requiring constant multitasking and customer interaction.
- Resolved guest concerns quickly and professionally while maintaining a positive experience.
- Communicated with team members and management to ensure smooth operations during busy service periods.
Education
Certificate -
School of Medical and Botanical Aesthetics
Denver, CO08.2020
High School Diploma - undefined
Grandview High School
Aurora, CO05.2018
Skills
- Customer Support
- Phone & Live Customer Communication
- Issue Resolution
- Conflict De-escalation
- Problem Solving
- Time Management
- Multitasking
- Customer Relationship Management
- Documentation & Follow-Up
Timeline
Lash Business Owner / Customer Experience Manager
Self-Employed
05.2021 - Current
Bartender / Server / Host
Twin Peaks
05.2018 - 10.2021
High School Diploma - undefined
Grandview High School
Certificate -
School of Medical and Botanical Aesthetics