Madison Dettinger
York,PA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Owner
Maddie’s Lawn Care & Maintenance
York , PA
03.2021 - Current
- Providing the best service possible for our clients
- Communication/Feedback from clients
- Ensured compliance with applicable laws
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided estimates to potential clients based on their individual needs.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Kept records for production, inventory, income, and expenses.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Ensured that all safety protocols were followed at all times when operating machinery or working with hazardous materials.
- Shoveled snow and spread salt on walkways and parking lots.
- Maintained or repaired tools or equipment for safety and longevity.
- Implemented cost-saving initiatives throughout the organization.
- Set pricing structures according to market analytics and emerging trends.
- Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
- Established quality control procedures to guarantee customer satisfaction.
- Scheduled appointments with customers for lawn care services.
- Handled wide-ranging administrative functions from accounts payable and receivable to accounting.
Volunteer
Springvale church
, PA
01.2020 - Current
- Collaborated with other volunteers to create a positive work environment.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Developed appropriate treatment plans focusing on each individual's needs.
- Operated equipment and machinery according to safety guidelines.
- Managed household errands and other essential duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Red Lion Senior High School
Red Lion, PA05-2022
Skills
- Marketing tactics
- Social media control
- Team oversight
- Relationship building
- Marketing
- Business planning
- Client service
- Negotiation
- Small business operations
- Project estimating
- Eco-friendly practices
- Team leadership qualities
- Basic accounting
- Scheduling and planning
- Work Planning and Prioritization
- Process improvement
- Team collaboration and leadership
- Customer service
- Operations management
- Verbal and written communication
Timeline
Owner
Maddie’s Lawn Care & Maintenance
03.2021 - Current
Volunteer
Springvale church
01.2020 - Current
High School Diploma -
Red Lion Senior High School