Adept at enhancing patient experiences and outcomes, my tenure at WellSpan Surgery and Rehabilitation Hospital honed my skills in direct patient care and electronic charting. Leveraging attentive service and a deep understanding of HIPAA guidelines, I consistently contributed to positive healthcare environments and patient relationship building, ensuring high standards of care and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rehabilitation Technician
WellSpan Surgery and Rehabilitation Hospital
York, PA
11.2024 - Current
Frequently checked up on patients and offered assistance on using equipment.
Helped patients follow through on physician-prescribed exercise routines at home or in a facility setting.
Assisted patients with therapeutic exercises under the supervision of a physical therapist.
Applied and monitored modalities such as heat, cold, and electrical stimulation.
Inspected physical therapy equipment for damage and arranged for repair.
Assisted physical therapists in developing treatment plans for patients.
Collaborated with the healthcare team to ensure that all rehabilitation goals were met.
Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
DINING ASSOCIATE
Country Meadows Retirement Community
York, Pennsylvania
10.2022 - Current
Assisted with bussing tables and cleaning up spills
Monitored food and beverage supplies, assisting with restocking when needed
Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs
Delivered exceptional guest experiences through attentive service and quick response to issues
Monitored dining room inventory and replenished as necessary
NURSING ASSISTANT
Wellspan Health
York, Pennsylvania
05.2024 - 11.2024
Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene
I collect data regarding patients' diseases, conditions, and treatment plans
Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Conducted regular rounds to check on patients' safety and proactively address issues.
Assisted patients with daily activities such as bathing, dressing, and grooming.
Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
CUSTOMER SERVICE
Paradise Stream Family Campground
Loysville, US
04.2020 - 08.2021
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Investigated and resolved customer inquiries and complaints quickly
Exhibited high energy and professionalism when dealing with clients and staff
Responded to customer requests, offering excellent support and tailored recommendations to address needs