Madison Ervin
Prospect
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Under Armour
11.2023 - Current
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepared merchandise for the sales floor by pricing or tagging.
- Helped customers locate products and checked store systems for merchandise at other sites.
Package Sorter
Graphic Packaging
11.2024 - 01.2025
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Supported the shipping department by preparing sorted packages for transportation, reinforcing the company's reputation for punctuality.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
Server/Restaurant Hostess
Amatos
11.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Nursing
Ohio University
Athens, OH05-2028
High School Diploma -
Pleasant High School
Marion, OH05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Time management
Timeline
Package Sorter
Graphic Packaging
11.2024 - 01.2025
Sales Associate
Under Armour
11.2023 - Current
Server/Restaurant Hostess
Amatos
11.2021 - 08.2023
No Degree - Nursing
Ohio University
High School Diploma -
Pleasant High School
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