Madison Eugenio
ARTESIA,CA
Summary
Motivated and innovative team player with engaging personality and flexible approach. Upbeat, friendly and a passion for learning and overcoming challenges. Growth-focused leader with extensive experiences in different fields of work. Exceptionally dedicated team professional with keen communication. analytical, and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Tribos Peri Peri
08.2021 - 06.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Sales Representative Supervisor
ARIIX
04.2019 - 08.2020
- Composed and managed profitable contacts and broadened sales territories.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored sales team performance and provided constructive feedback.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and provided product advice to increase sales.
- Developed and maintained knowledge of current sales and promotions.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
Physical Therapist Aide
Extensive Impact Physical Therapy
08.2018 - 02.2019
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Administered massages and traction to relieve pain and prevent deformity.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Cleaned and organized work area and disinfected equipment after treatment.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Improved patient mobility using passive and active therapeutic exercises.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Monitored patient progress and adapted treatment plans to reflect changes.
Youth Sports Assistant
City Of Cerritos
10.2016 - 12.2018
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Kept equipment and facilities organized and maintained.
- Liaised with community organizations to promote recreational activities.
- Provided feedback and guidance to program participants regarding progress and development.
Education
No Degree - Physical Therapy
Cerritos College
Norwalk, CA06.2026
High School Diploma -
Cerritos High School
Cerritos, CA06.2018
Skills
- Preventive Maintenance
- Customer Relationship Management
- Human Resource Management
- Customer Needs Assessments
- Operational Efficiency
- Phone Inquiries
- Personnel Training
- Natural Leadership
Certification
CPR and First-Aid Certified
Home Health Care Certified
Timeline
Server Shift Leader
Tribos Peri Peri
08.2021 - 06.2022
Sales Representative Supervisor
ARIIX
04.2019 - 08.2020
Physical Therapist Aide
Extensive Impact Physical Therapy
08.2018 - 02.2019
Youth Sports Assistant
City Of Cerritos
10.2016 - 12.2018
No Degree - Physical Therapy
Cerritos College
High School Diploma -
Cerritos High School