Madison Eustis

• Assisted with patient intake and scheduling to streamline appointment processes.
• Maintained accurate patient records using electronic health record (EHR) systems.
• Supported medical staff by preparing examination rooms and sterilizing instruments.
• Educated patients on treatment plans and medication usage to enhance compliance.
• Coordinated communication between patients and healthcare providers for effective care delivery.
• Implemented office protocols that improved workflow efficiency within the practice.
• Trained new staff on clinic policies, procedures, and EHR system usage for consistency in care delivery.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.

• Facilitated training sessions for team members on service standards and operational procedures.
• Developed engaging training materials to enhance employee learning and retention.
• Assessed trainee performance through practical evaluations and provided constructive feedback.
• Collaborated with management to identify training needs and improve onboarding processes.
• Mentored new trainers, fostering a collaborative learning environment within the team.
• Mentored new hires, resulting in stronger staff development and increased productivity.

Served food to table effectively and efficiently.

ensuring, correct orders are put in for the table.

• Processed to-go orders efficiently, ensuring accuracy and quality in food presentation.
• Communicated effectively with kitchen staff to coordinate order preparation and delivery.
• Managed inventory of to-go supplies, maintaining stock levels for seamless operations.
• Assisted customers with menu selections, enhancing overall dining experience through personalized service.
• Implemented streamlined workflows for order packaging, reducing wait times for customers.
• Trained new team members on to-go procedures and customer service standards, fostering team cohesion.
• Monitored compliance with health and safety regulations during food handling and packaging processes.

• Greeted and seated guests to ensure a welcoming dining experience.
• Managed waitlist and reservations for efficient table turnover.
• Provided menus and informed guests about daily specials and promotions.
• Assisted servers by delivering drinks and clearing tables promptly.
• Collaborated with team members to maintain cleanliness in dining area.
• Addressed guest inquiries and resolved concerns to enhance satisfaction.
• Trained new hosts on procedures and customer service expectations.
• Monitored dining area for guest needs, ensuring attentive service at all times.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.