Madison Ferguson
Higbee,MO
Summary
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling and independent lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Direct Support Professional
Palmers Home Care LLC
Moberly, Missouri
11.2024 - Current
- Assisted clients with daily living activities to enhance their independence.
- Monitored and documented client behavior and progress for care plans.
- Supported individuals express their needs, and voice their rights, and encouraging healthy relationships.
Assistant Manager
Dollar General Store
Higbee, Missouri
11.2023 - 08.2024
- Assisted in daily store operations and maintained inventory levels.
- Trained and supervised team members on company policies and procedures.
- Handled customer inquiries and resolved issues with professionalism.
Cashier
Tractor Supply
Moberly, Missouri
03.2023 - 10.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of checkout area and store displays.
Education
Higbee High School
Higbee, MissouriSkills
- Behavior documentation
- Client advocacy
- Care plan implementation
- Inventory management
- Customer service
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Multitasking and organization
- Social skills development
- Life skills training
- Positive reinforcement
- Transportation
- Independent living skills
Certification
- CPR certified
References
References available upon request.
Timeline
Direct Support Professional
Palmers Home Care LLC
11.2024 - Current
Assistant Manager
Dollar General Store
11.2023 - 08.2024
Cashier
Tractor Supply
03.2023 - 10.2023
Higbee High School