MADISON FISHER
Meridian,USA
Summary
Highly organized and adaptable Administrative Professional with extensive experience managing complex scheduling systems, multi-line communications, and cross-departmental logistics. Skilled in coordinating overlapping schedules, maintaining accurate data, and rapidly verifying information in fast-paced environments. Quick to master proprietary systems and adept at managing schedule updates and operational priorities under pressure to ensure seamless daily workflows.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Senior Front Desk Associate
Highland Chiropractic
Meridian, ID
12.2025 - Current
- Coordinated multi-practitioner calendars, balancing high-volume recurring therapies, patient appointments, and urgent walk-ins to optimize scheduling efficiency.
- Administrative Leadership: Oversee daily office operational workflows, manage critical shift checklists, and onboard incoming front-desk team members to ensure maximum efficiency.
- Processed daily co-pays, cross-verified insurance collection records, and reconciled register and transaction data, ensuring financial accuracy at shift conclusion.
- Inputted, audited, and safeguarded detailed treatment paths and billing tracking files with zero margin for error, ensuring accuracy in proprietary digital database system.
Veterinary Office Receptionist
2222 Veterinary Clinic
Austin, TX
03.2024 - 11.2025
- Coordinated complex daily schedules for multiple doctors, veterinary technicians, and boarding staff to ensure seamless operations.
- Managed high-volume multi-line phone network; addressed client inquiries, confirmed appointment details, and followed up on critical timelines to enhance communication.
- Cross-Functional Operations: Acted as the central organizational anchor linking field technicians, medical staff, and clients to streamline daily project execution. Assisted doctors and technicians with safe animal handling and medication administration.
- Served as organizational anchor connecting field technicians, medical staff, and clients to facilitate daily project execution; assisted with safe animal handling and medication administration.
Shift Supervisor / Barista
Summer Moon Coffee
Austin, TX
10.2021 - 03.2024
- Supervised shifts, managed daily labor resources, and enforced workflow guidelines to meet fast-paced milestones.
- Conducted point-of-sale audits, handled high-volume cash transactions, and resolved inventory discrepancies under tight time constraints.
- Supervised daily operations and ensured smooth workflow during busy shifts.
- Trained and mentored new baristas on customer service standards and beverage preparation.
- Managed inventory levels and placed orders for coffee supplies and equipment.
Education
ASL Education - American Sign Language
San Jose City College
San Jose, CA 01.2020 - 06.2022
High School Diploma -
Ann Sobrato High School
Morgan Hill, CASkills
- Complex calendar management
- Schedule coordination
- Milestone tracking
- Electronic Health Records (EHR) databases
- Data entry
- Document control
- Google Workspace
- Microsoft Office
- Cross-Functional Communication
- Manager collaboration
- Technician collaboration
- Shift leadership
- Team onboarding
Core Competencies
Complex calendar management, resource shifting, milestone tracking, multi-practitioner schedule coordination., Data entry & auditing, advanced 10-key typing, multi-line phone management, document control., Google Workspace, Microsoft Office (Word, Excel, Outlook), Electronic Health Records (EHR) databases, Point-of-Sale (POS) systems., Daily collaboration with managers, technicians, and external stakeholders; shift leadership and team onboarding.
Timeline
Senior Front Desk Associate
Highland Chiropractic
12.2025 - Current
Veterinary Office Receptionist
2222 Veterinary Clinic
03.2024 - 11.2025
Shift Supervisor / Barista
Summer Moon Coffee
10.2021 - 03.2024
ASL Education - American Sign Language
San Jose City College
01.2020 - 06.2022
High School Diploma -
Ann Sobrato High School