Madison Fox
Somerset,WI
Summary
Guest Services worker with demonstrated success in optimizing policies, coordinating events and managing guest services operations. Knowledgeable about customer preferences, industry standards and successful strategies for maintaining guest loyalty and building long-lasting relationships.
Overview
1
1
year of professional experience
Work History
Guest Service
Kwik Trip
02.2022 - Current
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Processed guest payments and provided accurate change.
- Supported team members by offering constructive feedback and coaching as needed.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Education
High School Diploma -
Somerset High School
Somerset, WI05.2023
Skills
- Running Guest Errands
- Guest Satisfaction
- Guest Relations
- Food Service Operations
- Loyalty Building
- Improving Processes
- Serve Guests
- Fast Learner
Timeline
Guest Service
Kwik Trip
02.2022 - Current
High School Diploma -
Somerset High School
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