MADISON FOX
Baltimore,MD
Summary
Personable and detail-focused with knack for streamlining administrative processes and fostering efficient communication. Possesses comprehensive understanding of office management and proficient in data analysis and project coordination. Dedicated to driving organizational success through effective operational support and innovative problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Fellow
Johns Hopkins Medicine
07.2024 - Current
- Led triage and rapid-response redesign as Project Manager for Critical Care Innovation at Johns Hopkins Hospital
- Helped to create job description for new Team Lead, that will replace HTRIP, conduct centralized triage and bed placements, and deploy teams in ERTs
- Created the business plan and offer letter for Bayview Trauma surgeon recruitment
- Launched Single Case Agreement EPIC integration for all evaluation and management appointments.
- Confirmed clinical leases for the Department of Surgery.
- Analyzed Bayview’s Department of Medicine length of stay (LOS) observed-to-expected (O/E) data to identify improvement opportunities.
- Working to implement Case Request Order for all Divisions of Surgery —covering approximately 75% of faculty providers—to optimize CPOE interfacing.
- Assisted the administrator of Anesthesia and Department Chair in piloting new opti-flow technology for high-BMI patients, leading to cost savings and evidence of improved patient outcomes.
- Aided the Ambulatory Surgery Center during a sterile supply room humidity event by collecting vendor memos for an insurance claim.
- Project-managing the COMAR state–required upgrade to make the IR suite and Cath Lab compatible at Bayview, developing pharmacy tackle-box workflows with nursing, creating a clinical prioritization matrix for simultaneous events, and overseeing IT facility structure build.
- Negotiated supply-chain vendor rationalization, reducing SKU count from 21,000 to 9,000 by category.
- Piloted entity-level scorecards for quality, safety, and activity metrics, establishing the foundation for interdisciplinary tracking in FY24.
- Completed financial analysis of the Women’s Board Gift Shop expansion to evaluate return on investment and staff impact.
- Created a strategic plan for the NCR to allocate board funds toward incumbent workforce development.
Business Support Specialist
MU Health Care
08.2023 - 05.2024
- Managed accounting functions, generated reports, and prepared HR financial records.
- Liaised between hospital departments and external stakeholders during MHA internship.
Graduate Teaching Assistant
University of Missouri
11.2022 - 05.2024
- Taught biology labs and led discussions for 30+ undergraduates; introduced Evidence-Based Practice curriculum.
- Enhanced student understanding in quantitative and qualitative research methodologies.
MHA Intern
University of Missouri Health Care
05.2023 - 08.2023
- Co-designed post-merger strategy for psychiatric and cancer centers; realigned branding, pricing, and billing workflows.
- Drafted Patient Belongings Policy to enhance patient satisfaction—recommended pathways to update audit procedures.
- Supported new pediatric assessment unit launch via financial model and capacity projections.
- Led coverage planning sessions with physicians, optimizing MUPC reimbursement; implemented payment structure changes.
- Developed EPIC navigation tools and referral processes for outside physician and transplant integration.
Patient Service Representative
Ellis Fischel Cancer Center
09.2022 - 05.2023
- Coordinated patient scheduling and intake; achieved average 55-return rate each shift.
- Improved accuracy via PowerChart & Revenue Cycle software interface.
Education
Master of Health Administration -
University of Missouri
01.2024
B.S. - Psychology (Biology Emphasis)
University of Missouri
01.2022
Skills
- Project execution management
- Workflow optimization expertise
- Operational efficiency enhancement
- Financial data analysis
- Stakeholder collaboration
- Data-informed strategy development
- Quality assurance metrics
- Interdisciplinary Collaboration
- Lean Six Sigma expertise
- Proficient in coordinating discussions
- Analytical problem-solving
- Effective team engagement
Certification
Lean Six Sigma Green Belt
Timeline
Administrative Fellow
Johns Hopkins Medicine
07.2024 - Current
Business Support Specialist
MU Health Care
08.2023 - 05.2024
MHA Intern
University of Missouri Health Care
05.2023 - 08.2023
Graduate Teaching Assistant
University of Missouri
11.2022 - 05.2024
Patient Service Representative
Ellis Fischel Cancer Center
09.2022 - 05.2023
B.S. - Psychology (Biology Emphasis)
University of Missouri
Master of Health Administration -
University of Missouri
Awards/Involvement
Stuart A. Wesbury Jr. Award: Top academic honors among graduate cohort
Involvement: Graduate Student Association- Secretary, Student Ambassador- Colleges of Arts & Science & Business, Panhellenic Recruitment Counselor
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