MADISON FREEMAN
Wylie
Summary
Results-driven Assistant Bookkeeper at Kroger with exceptional organization and cash flow management skills. Successfully implemented efficient bookkeeping processes and restructured filing systems, enhancing financial reporting accuracy. Known for reliability and a customer-focused approach, consistently fostering strong relationships and ensuring satisfaction in fast-paced environments. While balancing customer service, being able to put the customers first.
Reliable Assistant Front End Manager with solid background in customer service and staff supervision. Strengths include managing operations, coordinating sales, and improving customer satisfaction. Demonstrated ability to foster positive work environment while ensuring productivity and profitability. Proven track record of implementing strategies that enhance overall business performance.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Assistant Front End Manager
KROGER
Sachse
05.2024 - Current
- Re-organized current filing systems to allow for periodic purging of unnecessary files.
- Developed and implemented efficient bookkeeping processes to ensure accurate financial reporting.
- Prepared various reports as required by upper management or clients.
- Monitored cash flow activity on a daily basis to ensure sufficient funds were available for disbursement.
- Accurately prepared and maintained financial records, including accounts receivable and payable, payroll, bank reconciliations and journal entries.
- Trained new employees on checkout procedures and customer interaction techniques.
- Managed scheduling and staffing to ensure adequate coverage during peak hours.
- Assisted in daily operations of front end staff and customer service.
- Monitored cash handling procedures to uphold accuracy and security standards.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with management to streamline checkout processes for efficiency.
- Conducted inventory checks for front end supplies, ensuring availability for operations.
- Developed and implemented strategies to increase customer satisfaction ratings.
- Established goals for team members to encourage productivity and efficiency.
- Ensured all employees followed safety regulations while performing their duties.
- Created weekly work schedules for all front end staff members.
Shift Leader
MARCOS PIZZA
Murphy
06.2023 - 02.2024
- Trained new employees in job duties, safety procedures, and company policies.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Held team members accountable during shift by effectively coaching to improve performance.
- Provided excellent customer service and developed strong relationships with customers.
Coaching Youth Soccer
WYSA
Wylie
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Provided leadership through coaching, mentoring, motivating, and developing staff members.
- Facilitated the development of team members by providing ongoing coaching and mentoring.
- Managed the youth keep them engaged and healthy.
Education
Associates of Human And Social Services - Human Services
Bryant & Stratton College
Wylie, USA 01.2026 - 04.2026
High School Diploma -
Wylie East High School
Wylie, TexasSkills
- Journal entries
- Bank reconciliation
- Critical thinking skills
- Exceptional organization
- Cash flow management
- Scheduling
- Maintaining a working front end
- Ensuring all tasks are completed
- Bookkeeping
- Customer service
- Customer satisfaction
- Patience and composure
- Reliability and punctuality
- Customer focus
- Team leadership
- Employee training
- Financial reporting
- Project management
- Conflict resolution
- Time management
- Process improvement
- Task delegation
- Employee scheduling
- Staff training and development
- POS systems proficiency
- Store operations oversight
- Staff supervision
References
Evelyn Sackett Everett, Floor Supervisor Manager, (469) 931-5008, evelynj6624@yahoo.com
Volunteer Experience
Coaching Youth Soccer, WYSA, Wylie, TX, Demonstrated ability to manage multiple tasks while remaining adaptable and flexible., Provided leadership through coaching, mentoring, motivating, and developing staff members., Facilitated the development of team members by providing ongoing coaching and mentoring., Managed the youth to keep them engaged and healthy.
Timeline
Associates of Human And Social Services - Human Services
Bryant & Stratton College
01.2026 - 04.2026
Assistant Front End Manager
KROGER
05.2024 - Current
Shift Leader
MARCOS PIZZA
06.2023 - 02.2024
Coaching Youth Soccer
WYSA
High School Diploma -
Wylie East High School