Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Freshwater

Natrona Heights,PA

Summary

Energetic and dedicated college student pursuing a degree in Psychology with a Business minor. Experienced in food service and retail, with hands-on experience training new employees and cross-training in multiple roles. Versatile, adaptable, and well-rounded, with a strong ability to learn quickly and take on new challenges. Passionate about personal and professional growth, teamwork, and making a meaningful impact in every role.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Dietary Food and Service Associate

Allegheny Valley Hospital
2021 - Current
  • Prepare and serve patient meals in compliance with dietary guidelines and hospital standards.
  • Operate POS system for departmental operations.
  • Cross-trained in multiple departmental roles, including meal preparation, tray assembly, and delivery operations, enhancing team flexibility.
  • Train and mentor new employees, ensuring adherence to safety protocols and high-quality service standards.
  • Meet and support patients directly, responding to their needs, preferences, and questions to ensure a positive experience.
  • Maintain clean, organized, and sanitary work areas, following hospital sanitation and safety requirements.
  • Collaborate with nursing and dietary teams to optimize workflow and ensure timely and efficient service.

Food and Consumables Associate

Walmart Inc.
2021 - 2021
  • Stocked shelves, organized inventory, and managed product displays to maintain an organized and accessible store environment.
  • Monitored product levels and handled inventory adjustments to minimize waste and maintain operational efficiency.
  • Maintained a clean and organized work area according to store policies and sanitation standards.
  • Supported customers on the sales floor by responding to inquiries and assisting with locating products.
  • Collaborated with crew members to ensure efficient stocking and floor organization.

Education

Bachelor of Science - Psychology

Penn State New Kensington
New Kensington, PA
01-2027

High School Diploma -

Highlands Highschool
Natrona Heights, PA
01-2023

Skills

  • Customer and Patient Service
  • Communication
  • Time Management, Organization, and Team Collaboration
  • Problem-Solving and Adaptability
  • Conflict resolution
  • Leadership and Mentorship in Academic and Extracurricular Settings

Certification

  • ServSafe Certified
  • RAMP Certified (Responsible Alcohol Management Program)

Timeline

Dietary Food and Service Associate

Allegheny Valley Hospital
2021 - Current

Food and Consumables Associate

Walmart Inc.
2021 - 2021

Bachelor of Science - Psychology

Penn State New Kensington

High School Diploma -

Highlands Highschool
Madison Freshwater