Madison Gibson
Culpeper,VA
Summary
Customer-oriented sales professional with a year of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
Work History
Mobile Expert
Connectivity Source (T-Mobile Authorized Dealer)
Culpeper, VA
12.2022 - Current
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Assisted customers in setting up new devices and transferring data from old to new devices.
- Demonstrated the use of various applications on mobile devices such as email, messaging, music, photos.
- Resolved customer complaints regarding their mobile device experience in a timely manner.
- Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
- Recommended additional accessories or services that would complement the customer's device experience.
- Tracked sales trends within the industry to stay informed about the newest technologies and products available.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
- Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
- Developed strategies for promoting sales of mobile devices by creating promotional materials such as flyers or brochures.
Cook
Pioneer Manor Nursing Home
Hay Springs, NE
12.2021 - 08.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
High School Diploma -
Chadron Senior High School
Chadron, NE05-2020
Skills
- Mobile Device Management
- In-app purchase integration
- Mobile App Monetization Strategies
- Cash Handling
- Retail Merchandising
- Product Knowledge
- Store Organization
- Customer Assistance
- Store Opening and Closing
- Reliability
- Honest and Dependable
- Relationship Building
- Team Collaboration
- Engaging with Diverse Customers
- Problem-Solving
- Product and Service Sales
- Multitasking
- Flexible Hours
- Active Listening
- Goal Setting
- Merchandise Receiving and Handling
- Professionalism
- Adaptability and Flexibility
- Analytical Thinking
- Sales and Promotions
Timeline
Mobile Expert
Connectivity Source (T-Mobile Authorized Dealer)
12.2022 - Current
Cook
Pioneer Manor Nursing Home
12.2021 - 08.2022
High School Diploma -
Chadron Senior High School