Madison Gonzalez
San Antonio
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education.
Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies and planning activities. Excellent tutor, record keeper and multitasker.
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Quality Urgent Care
08.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Cashier Clerk
Zoom Mart
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher's Assistant
Douglas MacArthur High School
08.2021 - 05.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Volunteer
Wish For Our Heroes
11.2021 - 12.2021
- Assisted with special events or programs.
- Maintained clean and neat facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning and interacted with the families in attendance.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Tutor
Douglas MacArthur High School
11.2021 - 11.2021
- Assisted other students with homework and provided supplementary instruction.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Education
High School Diploma -
Douglas MacArthur High School
San Antonio, TX05.2022
Bachelor of Science - Nursing
University of The Incarnate Word
San Antonio, TX05.2026
Skills
- CPR Certification
- First Aid Certification
- Organizing and Distributing Materials
- Ensuring Safety and Injury Prevention
- Strong Work Ethic and Dependable
- Tactical Communications
- Emotional and Social Support
- Quality Improvement Plans
Certification
- Certified Nurse Assistant, Texas Health and Human Services Commission- June 2022 - Current
Timeline
Front Desk Receptionist
Quality Urgent Care
08.2023 - 10.2023
Cashier Clerk
Zoom Mart
05.2023 - 07.2023
Volunteer
Wish For Our Heroes
11.2021 - 12.2021
Tutor
Douglas MacArthur High School
11.2021 - 11.2021
Teacher's Assistant
Douglas MacArthur High School
08.2021 - 05.2022
High School Diploma -
Douglas MacArthur High School
Bachelor of Science - Nursing
University of The Incarnate Word
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