Summary
Overview
Work History
Education
Skills
Timeline
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Madison Grace

Hermitage,PA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Buffalo Wild Wings
Hermitage, PA
11.2023 - 03.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Bused tables and swept foods.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted customers, answered questions and recommended specials to increase profits.

Cone Packer

Joy Cone Company
Hermitage, PA
01.2022 - 03.2022
  • Organized inventory in the warehouse according to established procedures.
  • Inspected packages for accuracy and completeness before shipping.
  • Packed products in accordance with specified instructions.
  • Labeled boxes, crates, and other containers accurately.
  • Maintained records of shipments, returns, and damages.
  • Ensured that all safety regulations were followed at all times during loading and unloading operations.
  • Worked fast paced assembly line and helped coworkers if needed.

Sales Associate

Spirit Hallowenn
Hermitage, PA
09.2021 - 10.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Hickory High School
Hermitage, PA
05-2022

Skills

  • Food Running
  • Order delivery practices
  • Daily specials memorization
  • Exceptional customer service
  • Professional Appearance
  • Strong Work Ethic
  • Effective customer upselling
  • Sales Techniques
  • Allergy awareness
  • Assembly line
  • Inventory Control
  • Safety Compliance

Timeline

Server

Buffalo Wild Wings
11.2023 - 03.2024

Cone Packer

Joy Cone Company
01.2022 - 03.2022

Sales Associate

Spirit Hallowenn
09.2021 - 10.2021

High School Diploma -

Hickory High School
Madison Grace