Madison Green
Warwick,NY
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Server
Sugar Loaf Tap House
Chester, NY
10.2023 - Current
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Fourteen Railroad
Warwick, RI
01.2020 - 10.2024
- Established standards for personnel performance and customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Occasional Bartending
- Serving and waiting on tables
- Oversaw food preparation, production and presentation according to quality standards.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
Bartender
Pennings Cidery
Warwick, NY
09.2023 - 11.2023
- Serve Cider and mixed drinks to customers
- Checked identification of guests to verify age requirements for alcohol purchase.
- Restocked and took check of inventory
Busser/Server/Host
Fratellos
Warwick, NY
12.2016 - 03.2020
- Seating and greeting guest
- Cleaning, Clearing, and Setting tables
- Waiting on and serving customers
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Server
Opa Greek Grill
Warwick, NY
10.2018 - 08.2019
- Wait on and serve customers
- Serve food and drinks
- Clean and set tables
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Associate of Arts - Liberal Arts
Orange County Community College
Middletown, NY12-2023
Skills
- Strong knowledge of food ingredients and menu items
- High ability to function well in stressful environment
- Guest Engagement
- Dining Customer Service
- POS Operation
Timeline
Server
Sugar Loaf Tap House
10.2023 - Current
Bartender
Pennings Cidery
09.2023 - 11.2023
Server
Fourteen Railroad
01.2020 - 10.2024
Server
Opa Greek Grill
10.2018 - 08.2019
Busser/Server/Host
Fratellos
12.2016 - 03.2020
Associate of Arts - Liberal Arts
Orange County Community College
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