Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madison Gutierrez

Covina,CA

Summary

Dynamic and adaptable professional with exceptional communication skills. Proven ability to enhance customer satisfaction and manage high-pressure situations while supporting team success. CPR certified and trained in first aid, demonstrating commitment to safety and well-being in a fast-paced environment.


Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

California Pizza Kitchen
01.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma -

Walnut High School
Walnut, CA
05-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • First aid training
  • Flexible and adaptable
  • Detail-oriented

Certification

CPR certified

Food Handlers

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Host

California Pizza Kitchen
01.2025 - Current

High School Diploma -

Walnut High School

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