Madison Hall
Mobile,AL
Summary
Proven leader in operations management and creative problem-solving, I significantly enhanced workflow and compliance at Keller Williams Mobile. Leveraging logical reasoning and exceptional customer service skills, I fostered strong vendor relationships and streamlined administrative processes, driving efficiency and operational excellence.
Overview
3
3
years of professional experience
Work History
Bookkeeper
Tanner Williams Fire Department
Wilmer, AL
10.2021 - Current
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
- Maintained and processed invoices, deposits, and money logs.
- Maintained accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing.
- Reported financial data and updated financial records in ledgers and journals.
- Analyzed financial data to assist in budget creation and forecasting.
- Reconciled and corrected issues with financial records.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Director of Agent Services/ Director of Operations
Keller Williams Mobile
04.2021 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept operations in compliance with Keller Williams regulations by developing and directing effective internal systems.
- Trained real estate agents and staff members in company and regulatory compliance requirements to promote conformance..
- Organized and supervised office event planning and building renovations.
- Coordinated office events, seminars and meetings for staff and clients.
- Analyzed and solved multi-faceted problems.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for staff and sales associates.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw reception support, answering phones and greeting or escorting visitors.
- Performed administrative or clerical duties such as filing, reception, and scheduling.
Education
Baker High School
Mobile, ALSkills
- Operations Management
- Logical reasoning
- Creative solutions
- Customer Service
Timeline
Bookkeeper
Tanner Williams Fire Department
10.2021 - Current
Director of Agent Services/ Director of Operations
Keller Williams Mobile
04.2021 - Current
Baker High School