Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Haydel

New Orleans,LA

Summary

-Friendly Barista with great people skills and sales experience. -Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.


-With a background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.


-Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Overview

3
3
years of professional experience

Work History

Barista

PJ's Coffee
05.2023 - Current
  • Pleasantly interacted with customers during hectic morning rush.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Barista

Dunkin' Donuts
07.2020 - 05.2022
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Hostess

Cafe Intermezzo
08.2021 - 12.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.

Family Nanny

Christine
01.2021 - 11.2021
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Organized different types of activities to enhance physical and intellectual development.
  • Prepared tasty, healthy meals for children to encourage good eating habits.

Education

High School Diploma -

Eleanor Mcmain Secondary School
New Orleans, LA
05.2023

Skills

  • Sales Expertise
  • POS System Operations
  • Hospitality and Professionalism
  • Microsoft Excel
  • Infection Prevention
  • Cross-Sell Menu Items
  • Seating Assignment Preparation
  • Front- and Back-Of-House Coordination

Timeline

Barista

PJ's Coffee
05.2023 - Current

Hostess

Cafe Intermezzo
08.2021 - 12.2021

Family Nanny

Christine
01.2021 - 11.2021

Barista

Dunkin' Donuts
07.2020 - 05.2022

High School Diploma -

Eleanor Mcmain Secondary School

Similar Profiles

CREATE PROFILE
Madison Haydel