Madison Henry
Delray Beach,FL
Summary
I am a Business/Marketing major at Florida Atlantic University. Through my academic experience and extracurricular involvement, I have developed skills in communication, teamwork, time management, problem-solving, and strategic thinking.
I am passionate about applying my knowledge of business principles to real-world challenges and contributing to a team that values growth, innovation, and results.
Overview
7
7
years of professional experience
Work History
Manager
Pickle and Taps
Wilmington, NC
01.2025 - 08.2025
- Scheduled and trained staff, delegating tasks to maintain efficiency.
- Handled customer concerns and resolved conflicts professionally.
- Prepared and served alcoholic and non-alcoholic beverages in compliance with regulations.
- Welcomed guests, answered inquiries, and assisted with court reservations.
- Contributed to repeat business by building strong relationships with guests and members.
Server
Buffalo Wild Wings
Wilmington, NC
07.2024 - 01.2025
- Provided fast, friendly service in a high-volume sports bar environment.
- Accurately entered orders into the POS system and processed payments.
- Recognized for maintaining accuracy and speed.
Server
Brunches
Wilmington, NC
12.2023 - 05.2024
- Greeted and served guests in a fast-paced, high-volume brunch environment.
- Assisted with menu knowledge, specials, and recommendations.
- Increased sales by upselling mimosas, coffee drinks, and side dishes.
Server
Seaside Bagels
Wilmington, NC
06.2018 - 11.2023
- Delivered exceptional customer service in a fast-paced bagel shop.
- Took and processed customer orders accurately and efficiently.
- Provided excellent customer service to ensure satisfaction.
Education
BBA - Marketing
Florida Atlantic University
05-2027
Associate of Arts -
Cape Fear Community College
05-2025
High School Diploma -
Eugene Ashley Highschool
05-2023
Skills
- Team building
- Leadership and management
- Social media management
- Customer relationships
- Multitasking Abilities
- Upselling techniques
- Communications
- Problem-solving
Affiliations
Competed as a college volleyball athlete
Timeline
Manager
Pickle and Taps
01.2025 - 08.2025
Server
Buffalo Wild Wings
07.2024 - 01.2025
Server
Brunches
12.2023 - 05.2024
Server
Seaside Bagels
06.2018 - 11.2023
BBA - Marketing
Florida Atlantic University
Associate of Arts -
Cape Fear Community College
High School Diploma -
Eugene Ashley Highschool
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