Summary
Overview
Work History
Education
Skills
References
Timeline
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Madison Herring

Madison Herring

Remote

Summary

Motivational leader and organizational problem-solver with team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Seeking a position in challenging environment where my passion for helping others and fierce attention to detail will be exhibited in the work I provide.

Overview

4
4
years of professional experience

Work History

Esthetician

Lookin Good Day Spa
Wichita Falls, TX
10.2021 - 10.2023
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Assisted in the development of customized skin care regimens for clients.
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Receptionist

Meraki Lounge
Wichita Falls, TX
11.2021 - 11.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Manager

At The Beach Tanning
Wichita, KS
06.2019 - 08.2020
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Developed strategies for improving customer service levels.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

Education

Esthetician License -

Bellus Academy
Manhattan
04.2021

High School Diploma -

Corner High School
Dora, AL
12.2018

Skills

  • Customer Service
  • Organization
  • Communication
  • Strategic Planning
  • Leadership
  • Problem Solving

References

References available upon request.

Timeline

Receptionist

Meraki Lounge
11.2021 - 11.2022

Esthetician

Lookin Good Day Spa
10.2021 - 10.2023

Manager

At The Beach Tanning
06.2019 - 08.2020

Esthetician License -

Bellus Academy

High School Diploma -

Corner High School

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Madison Herring