Madison Hill
State College,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
State College, Pennsylvania
03.2025 - Current
- Verified guest identification to ensure legal age for alcohol purchase and consumption.
- Set up tables between patrons, minimizing wait times for seating.
- Refilled condiments and napkin containers during slower periods.
- Informed customers about daily specials and highlighted signature menu items.
Server
Central Diner and Grille
Robinson , PA
11.2022 - 05.2025
- Delivered exceptional customer service to optimize dining experiences.
- Assisted guests with menu knowledge and daily specials for informed choices.
- Managed table settings and upheld cleanliness standards in dining area.
- Trained new servers on restaurant policies and service protocols.
Host
Red Lobster
Robinson , PA
12.2020 - 07.2021
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and organized seating arrangements to maximize efficiency.
- Communicated wait times effectively to set guest expectations.
- Assisted servers with menu details to support smooth service.
Education
Bachelor of Arts - Psychology
Pennsylvania State University
University Park, PA06-2027
High School Diploma -
West Allegheny High School
Oakdale, PA06-2023
Skills
- Customer service
- Effective communication
- Team building and collaboration
- Volunteer coordination
- Public speaking
- Organization
Accomplishments
- Deans List
- Highly ranked in performance measures in serving position
Affiliations
- Blue and White Society
Timeline
Server
Texas Roadhouse
03.2025 - Current
Server
Central Diner and Grille
11.2022 - 05.2025
Host
Red Lobster
12.2020 - 07.2021
Bachelor of Arts - Psychology
Pennsylvania State University
High School Diploma -
West Allegheny High School
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