Madison Hitchcock
WILTON
Summary
Results-driven professional with experience in team management and customer service. Skilled in training and collaborating to improve guest satisfaction and operational efficiency. Committed to leveraging strong communication skills to elevate brand visibility and enhance customer experiences.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Tasting Room Ambassador and Trainer
South Slope Winery
Elk Grove, Ca
05.2024 - Current
- Engaged customers by providing informative wine tastings and enhancing overall guest experience.
- Developed in-depth knowledge of wine varieties, production processes, and tasting notes to assist patrons.
- Collaborated with marketing team to promote events and increase winery visibility within the community.
- Managed inventory levels for merchandise, ensuring optimal stock availability for customer demand.
Livestock Handler
Superior Farms
Dixon, CA
06.2023 - 08.2023
- Handled daily feeding and care of livestock to ensure optimal health and productivity.
- Monitored animal behavior and health conditions, reporting any issues to management promptly.
- Maintained cleanliness of livestock facilities, adhering to strict hygiene protocols.
- Operated and maintained feeding equipment, ensuring efficient operation during shifts.
Server
Wildwood Kitchen and Bar
Sacramento, CA
06.2020 - 08.2021
- Provided exceptional customer service in fast-paced dining environment.
- Managed accurate order processing and delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Trained new servers on menu items, POS systems, and service standards.
Education
Bachelor Agriculture Science - Agriculture Educationand Leadership
University of Tennessee
Knoxville, TN12-2026
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Eager to learn
- Safe Food Handling License
Timeline
Tasting Room Ambassador and Trainer
South Slope Winery
05.2024 - Current
Livestock Handler
Superior Farms
06.2023 - 08.2023
Server
Wildwood Kitchen and Bar
06.2020 - 08.2021
Bachelor Agriculture Science - Agriculture Educationand Leadership
University of Tennessee