Madison Sophia-Maryse Holliday
Austell
Summary
I am an Enthusiastic sales associate with hands-on experience in customer engagement and sales techniques, passionate about improving the shopping experience. Proven ability to lead teams and train staff, resulting in cohesive operations and high-quality service. Skilled in analyzing customer feedback, leading to actionable improvements and increased satisfaction ratings. Looking to bring a results-driven mindset and a positive person approach to the role.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Sale associate
Ollies
Mabelton
10.2025 - 01.2026
- Assisted customers in selecting products that met their needs, enhancing overall shopping experience and satisfaction.
- Trained new associates on sales techniques and company policies to ensure a knowledgeable and cohesive team.
- Handled customer inquiries and resolved concerns promptly, fostering a positive store reputation.
- Maintained a tidy and organized sales floor for optimal shopping experience.
- Operated cash register and processed customer transactions efficiently.
Team Lead
Six Flags Over Georgia
Austell
02.2025 - 09.2025
- Led a team of food service professionals to ensure high-quality service and customer satisfaction.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Fostered a positive team culture through regular feedback and team-building activities.
Team member
Kentucky Fried Chicken
Lithia Springs
12.2023 - 06.2023
- Contributed to a positive team environment by providing support and facilitating communication among team members.
- Demonstrated effective team leadership by fostering a collaborative environment that encouraged input from all members.
- Mentored junior team members, enhancing their skills and boosting overall team performance.
Team member
Burger King
- Conducted regular quality assurance checks to uphold service standards.
- Ensured timely and efficient food service to enhance customer satisfaction.
- Collaborated with kitchen staff to maintain quality and presentation standards for all dishes.
Education
Associate in The Making - Criminal Justice
Chattahoochee Technical College
Marietta, GA 01.2026 - 03.2026
High School Diploma - All courses
Cobb Horizon
Marietta, United StatesSkills
- Training and Development
- Health and Safety Compliance
- Positive Attitude
- Conflict Resolution
- Team Leadership
- Sales Techniques
- Customer Service
Certification
- Food certified
- Heimlich certified
- CPR certified
Accomplishments
Graduating High school early with a good gpa and great grades and experience
Timeline
Associate in The Making - Criminal Justice
Chattahoochee Technical College
01.2026 - 03.2026
Sale associate
Ollies
10.2025 - 01.2026
Team Lead
Six Flags Over Georgia
02.2025 - 09.2025
Team member
Kentucky Fried Chicken
12.2023 - 06.2023
Team member
Burger King
High School Diploma - All courses
Cobb Horizon