Madison Hollis
Summary
Ambitious store manager with a strong focus on team leadership and customer engagement. Successfully drove a 9% sales increase while managing operations for a large team. Passionate about developing staff and creating a positive store experience.
Overview
12
12
years of professional experience
Work History
Store manager
Hollister Co.
06.2023 - Current
- Drove the store to 3.12M in sales with a 9% increase compared to the year before during management in 2025.
- Managed all store operations, including hours oversight, asset protection, and organization of salesfloor and stockroom.
- Staffed (40+) and trained part-time and full-time staff, developing management career paths and improving retention.
- Ensured adherence to company standards and policies while enhancing store experience through high customer engagement.
Shop/Social Media Manager
Scarlet Tyde Tattoo
01.2023 - Current
- Oversaw social media content strategy and execution for store, enhancing brand engagement.
- Manage staff relationships and create a positive work environment.
- Acted as key point of contact for team in absence of owners, fostering a supportive work environment.
- Maintained shop operations and handled customer inquiries via phone during business hours, ensuring consistent service.
- Coordinated appointments to ensure smooth operations.
- Respond to client submissions, emails, media responses, and more.
- Processed employee payroll and ensured timely payments.
Shop Merchant
ophelia’s fyne clothing
04.2023 - 05.2024
- Fitted patrons into sized bodices by taking measurements and selecting optimal sizes, contributed to costume creation, welcomed patrons, and handled cash transactions at the Scarborough Ren Fair.
Area Manager
Ultra Violet Smoke & Vapor
08.2019 - 01.2023
- Oversaw distributor accounts to ensure optimal product availability and support business operations.
- Monitored sales of multiple locations to be able to track business trends.
- Achieved store and personal sales goals while pursuing ongoing education about products and industry trends.
- Built and nurtured relationships with regular and new customers to enhance customer loyalty.
- Hired new staff for multiple locations.
- Inventory count, order stock, and maintain budget for store.
- Sold vapor and vape related products.
- Handled all cash transactions, including POS operations and bank deposits.
Phlebotomist
Carter BloodCare
12.2018 - 08.2019
Phlebotomist
Wise Health System
04.2017 - 12.2018
Store Manager
Badazz Burrito
08.2014 - 04.2017
Education
Assosciate Degree - Business; Marketing
Tarrant County College
04-2026
High School Diploma -
Saginaw High School
Fort Worth, TX06-2015
Skills
- Inventory management
- Sales forecasting
- Sales reporting
- Project management
- Retail marketing
- Retention strategies
- Staff management
- Leadership coaching
- Customer service
- Communication skills
Timeline
Store manager
Hollister Co.
06.2023 - Current
Shop Merchant
ophelia’s fyne clothing
04.2023 - 05.2024
Shop/Social Media Manager
Scarlet Tyde Tattoo
01.2023 - Current
Area Manager
Ultra Violet Smoke & Vapor
08.2019 - 01.2023
Phlebotomist
Carter BloodCare
12.2018 - 08.2019
Phlebotomist
Wise Health System
04.2017 - 12.2018
Store Manager
Badazz Burrito
08.2014 - 04.2017
Assosciate Degree - Business; Marketing
Tarrant County College
High School Diploma -
Saginaw High School