Madison Houghton
Chester
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Iron Hill Brewery
12.2024 - Current
- Welcomed and seated guests, ensuring prompt service and a positive dining experience.
- Managed reservations and waitlists, optimizing seating arrangements for efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Assisted in training new hosts, fostering a team-oriented environment.
- Monitored dining area for cleanliness, addressing issues proactively for guest comfort.
- Handled customer inquiries and concerns, resolving issues swiftly to uphold service standards.
- Maintained knowledge of menu items and restaurant policies to provide accurate information to guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier and Cook
Krieders Market
10.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took orders from customers
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Horse Riding Instructor
Rosedale Farm
05.2022 - 08.2023
- Developed individualized lesson plans to enhance rider skills and confidence.
- Instructed riders of various skill levels in horse handling and riding techniques.
- Ensured safety protocols were followed during lessons and activities on-site.
- Organized and led group clinics and events to promote riding programs at the farm.
- Evaluated student progress regularly, adjusting training approaches as needed for improvement.
- Maintained equine health and wellness through regular assessments and care routines.
Education
Bachelor of Arts - Psychology Pre OT
Widener University
Chester, PA05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
Certification
- First Aid/CPR Certified
Timeline
Host
Iron Hill Brewery
12.2024 - Current
Cashier and Cook
Krieders Market
10.2022 - 06.2024
Horse Riding Instructor
Rosedale Farm
05.2022 - 08.2023
Bachelor of Arts - Psychology Pre OT
Widener University
USEF/Rood & Riddle Thoroughbreds in sport-rookie jumper national champion
Points were added up from being on the 2022 show jumping circuit and I won the most competions