Madison Hoxie
Prospect,MA
Summary
Dynamic professional with proven expertise in organization and time management, honed as a Receptionist at Park Avenue Medical and as a Camp Counselor at Prospect Park and Recreation. Demonstrates a professional demeanor and exceptional telephone skills, excelling in client interaction and problem resolution. Achieved a notable improvement in client satisfaction and operational efficiency.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Park Avenue Medical
05.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Camp Counselor
Prospect Park and Recreation
07.2019 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Nursing
Goodwin College
East Hartford, CT04-2026
Associate of Science - Nursing
Goodwin College
East Hartford, CT12-2024
Associate of Science - Health Science
Goodwin College
East Hartford, CT04-2023
High School Diploma -
Woodland Regional High School
Beacon Falls, CT01-2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- File management
- Professional demeanor
- Documentation and reporting
Certification
- American Heart Association- CPR & AED certified 03/2025
Languages
English
Timeline
Camp Counselor
Prospect Park and Recreation
07.2019 - 08.2019
Receptionist
Park Avenue Medical
05.2019 - Current
- American Heart Association- CPR & AED certified 03/2025
Bachelor of Science - Nursing
Goodwin College
Associate of Science - Nursing
Goodwin College
Associate of Science - Health Science
Goodwin College
High School Diploma -
Woodland Regional High School
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