Madison Hyek
North Branch
Summary
Dedicated Crew Member experienced in delivering exceptional customer service and enhancing dining experiences through effective communication and attention to detail. Contributed to improved customer satisfaction and operational efficiency in fast-paced restaurant environments by leveraging strong multitasking and problem-solving abilities. Committed to continuous learning and collaboration, emphasizing the value of teamwork and efficient task management.
Overview
1
1
year of professional experience
Work History
Crew Member
Culvers
Lapeer, MI
03.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness of dining area and kitchen, ensuring compliance with sanitation standards.
- Demonstrated adaptability by quickly learning new menu items and procedures.
- Supported training of new crew members, fostering a collaborative work environment.
- Managed cash register operations accurately, processing transactions efficiently and securely.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated kitchen equipment safely and efficiently, maintaining high food quality standards.
- Assisted with food preparation, adhering to health and safety regulations.
Education
High School Diploma -
North Branch High School
North Branch, MI05-2026
Skills
- Cash handling
- Taking orders
- Cleaning
- Cleaning and sanitizing
- Multitasking and organization
- Time management
- Sanitation practices
- Customer engagement
- Teamwork and collaboration
- Clear communication
- Order processing
- Attention to detail
Timeline
Crew Member
Culvers
03.2025 - Current
High School Diploma -
North Branch High School