Madison Isley
Round Rock,TX
Summary
Personable and energetic professional committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data entry, database management, and scheduling. Seeking an entry-level position where I can apply my skills, contribute to a positive work environment, and gain valuable experience and knowledge.
Overview
6
6
years of professional experience
Work History
Server
600 Degrees Pizzeria
2024.02 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Receptionist
Blondes Brunettes and Redheads Salon
2020.10 - 2022.07
- Kept reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Hostess/Bartender
Willie's Grill & Icehouse
2019.04 - 2019.09
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Sales Associate
James Avery Jewelry
2018.11 - 2019.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Applied Science - Animal Science
Texas State University
San Marcos, TX12.2023
Associate of Applied Science -
Northeast Lakeview College
Universal City, TXHigh School Diploma -
St. John Paul II Catholic High School
Schertz, TX05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Organization skills
- Telephone skills
- Data Entry
- Time Management
- Scheduling
- Verbal and written communication
Awards
Certificate of Merit for Scholastic Achievement and Community Involvement
I was awarded this scholarship as a result of my academic record as well as collecting over 300 volunteer service hours.
Volunteer Experience
Starlight Equine Therapy Center
At Starlight, I assisted riders with various disabilities in how to safely ride horses as well as cleaning up the barn area and horse upkeep.
Timeline
Server
600 Degrees Pizzeria
2024.02 - Current
Receptionist
Blondes Brunettes and Redheads Salon
2020.10 - 2022.07
Hostess/Bartender
Willie's Grill & Icehouse
2019.04 - 2019.09
Sales Associate
James Avery Jewelry
2018.11 - 2019.02
Associate of Applied Science - Animal Science
Texas State University
Associate of Applied Science -
Northeast Lakeview College
High School Diploma -
St. John Paul II Catholic High School
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