Madison Johnson
Lancaster,TX
Summary
Dynamic Assistant Manager with a robust background in customer service and team leadership, notably at Family Dollar. Excelled in staff training and development, enhancing team motivation and customer relations. Proven expertise in problem-solving and time management, achieving significant improvements in operational efficiency. Skilled in money handling and active listening, consistently delivering superior service and driving team success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Family Dollar
Lancaster, TX
01.2023 - 08.2024
Gas Station Attendant
Dak’s Market
Lancaster, TX
10.2021 - 01.2023
Crew Member
Sonic Drive-in
Lancaster, TX
02.2019 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Law Enforcement
Excel High School
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Orientation and training
- Customer Service
- Team Leadership
- Problem-Solving
- Time Management
- Organizational Skills
- Active Listening
Timeline
Assistant Manager
Family Dollar
01.2023 - 08.2024
Gas Station Attendant
Dak’s Market
10.2021 - 01.2023
Crew Member
Sonic Drive-in
02.2019 - 10.2021
Law Enforcement
Excel High School